Shipping Policy
We strive to process and ship all orders quickly so you can enjoy your new pajama sets as soon as possible. Orders are typically processed within 1-2 business days. Once shipped, delivery times vary based on your location and the shipping method selected at checkout.
Domestic Shipping
Standard shipping: 3-7 business days
Expedited shipping: 2-3 business days
International Shipping
Delivery times vary by destination, typically ranging from 5-14 business days. Please note that customs fees or import taxes may apply, depending on your country’s regulations.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can also check your order status by logging into your account at bestpajamasets.com.
Returns & Exchanges
We want you to love your pajama sets! If you’re not completely satisfied, you may return or exchange unworn, unwashed items with original tags attached within 30 days of delivery.
How to Initiate a Return
- Log in to your account at bestpajamasets.com.
- Navigate to “Order History” and select the order you wish to return.
- Follow the prompts to generate a return label.
Refunds
Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable. For exchanges, we’ll ship your new items once the return is received.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us through the help center at bestpajamasets.com within 7 days of delivery for assistance.
For any additional questions about shipping or returns, visit our FAQ page or reach out via the contact form on our website.